“ We had an excellent experience. Service was top tier and the food did not disappoint. The atmosphere is more casual than you would expect considering the price point but I wouldn’t consider this a mark against the overall experience. Enjoyed our appetizers and entrees, looking forward to our next dining experience. I definitely recommend dinner when visiting Heartsong. ”

“ I had two meals at Ember and Elm and they were both delicious. The oatmeal was yummy and was a great choice for a light meal. The continental brekkie was also delicious and was packed with all kinds of great options. The menu also includes tons of other options, there just wasn’t enough time to make taste them all. My cousin order the avocado toast and it was delicious and came with two huge pieces of toast loaded with avocado and delicious toppings. My favorite thing about Ember and Elm were the employees. During our first meal we had Noel as our sever and he was very friendly and welcoming. During our second meal we had Amanda as our server and her and the hostess Syd were hysterical. They drew us a picture of a cow we when asked for a cows worth of creamer. Next time I stay at a Dollywood resort I will definitely be visiting for the friendly service and to try other menu items. ”

“ My husband and I got to try this restaurant for the first time back in February. We tried breakfast here and at the restaurant at the other dollywood resort.song and hearth. We both chose the breakfast buffet that included our drink. After visiting song and hearth during Dollywood being open and seeing the buffet they offer during the regular season we prefer the one at Ember and Elm. Everything we had was hot, fresh and delicious. Our server was friendly and answered any questions we had. The veggie breakfast flatbread was delicious. The blueberry muffin is the best I have ever had from a restaurant. This is a place we will come to for a great breakfast if we are in the Smokies again. We also tried the restaurant for dinner in November 2024 on opening weekend of the Dollywood Christmas festival with our son. We were brought complimentary biscuits with house made red pepper jelly which were delicious. We ordered the deviled eggs appetizer after hearing great things about it. The deviled eggs were all great. My husband loved the fried pimento cheese ones and the hot honey shrimp ones were my favorite. The chicken Caesar ones were good but a bit salty. He loved the kids chicken tenders meal. My husband enjoyed a shrimp and scallops dish and said it was very flavorful. I had the east Tennessean flatbread pizza for dinner. It was huge but absolutely delicious. It was the prefect combination of sweet and salty. We really love this restaurant. ”

“ I have to agree with another review, the food has a little spin for each. The biscuits have a wonderful crisp but not hard outside, with a delightful addition flavor, I can't put my finger on. The skillet was the star of the show; the brisket was flavorful but the eggs cheese and potatoes were where it was at. I don't eat potatoes all that often for breakfast but the combinations of flavors had me spooning it up. Well worth it alone and I have to thank Amanda for the recommendation. Amanda was wonderful and made my morning with coffee on tap. ”

“ Celebrated an engagement today and could not of picked a better restaurant. From the hosts, servers, cooks and manager everything went exceptionally well. Everyone was so nice and the food was delicious. We had a party of 12 and everyone loved everything they had. Johnny and Ariel did amazing handling anything and everything. 10/10 recommend and the best part is you don’t have to stay at the resort to eat here 3 ”

“ Fantastic experience overall. This is a hack for anyone wanting to grab a quality meal after a day at the park before heading home (you don’t have to be a resort guest to eat here). We had the short ribs and the fried chicken, and both were stellar. The biscuits were also amazing too. Service was quick and personable too. Highly recommend. Remember to bring your season pass for a discount too if you have one! ”

“ Ember & Elm is exquisite dining in a family atmosphere. Several in my family have food allergies/restrictions, and Chef Michael and Chef Alex always go out of their way to make sure we have something delicious and healthy to enjoy. I've had many amazing meals here, from ginger crusted tofu on coconut rice to risotto to vegan/gluten-free pasta Alfredo. Dinner at Ember & Elm is always a delight, one of our favorite things about a trip to Dollywood. All of the staff are just lovely and welcoming. Nowhere else have I ever had a chef create something special and then come check on us to see if we like it. This is one of the few restaurants where we can go and enjoy a full dining experience. Don't hesitate to go! You will love it! Many thanks to Michael, Alex, and the other staff! ”

“ Nestled inside of the Dollywood HeartSong Lodge is the Ember & Elm Restaurant. It’s a very family friendly place, with great food at a great value. We visited for Breakfast at the start of our stay and I had a delicious chicken and waffles. Other members in the party had the All American Breakfast, Eggs Benedict, and plain pancakes & waffles. All the food was tasty and came out in a very reasonable amount of time. Happy to come back and try the lunch/dinner menu. ”